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Follow the on-screen steps to finish the uninstallation process.Click the вЂњUninstall Citrix Workspace App.вЂќ.In case you canвЂ™t locate it, point your browser to Citrix Downloads to download it again. In this case, the вЂњ.dmgвЂќ file refers to the file you downloaded from Citrix when installing Citrix Receiver for the first time. Locate the вЂњ.dmgвЂќ file and double-click on it.InstructionsДЇollow the steps below to uninstall Citrix Receiver on Mac device: Sometimes, the process can go wrong for instance, вЂњFollow Me DataвЂќ files can be left behind due to unexpected error(s). While you would expect the uninstallation process to remove the right files and all the registry entries-this is usually not the case with Citrix Receiver. Just like typical applications, Citrix Receiver has a special uninstallation script that directs the removal process. Because of notoriously complex infrastructure, tasks such as uninstalling Citrix Receiver on Mac can be a challenging undertaking.

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The issue is still being investigated for earlier MacOS versions.Citrix Receiver (now renamed Citrix Workspace) is client software that allows users to connect virtualized desktops and apps from their end devices.

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Upgrading to DisplayLink v4.0 drivers and MacOS 10.13 High Sierra resolves the issue. When using a DisplayLink docking station with v3.1 drivers and Receiver for Mac there is a high ICA RTT spike over 1000ms. Navigate to 'System Preferences -> Security & Privacy' and click 'Allow' against 'Citrix Systems Inc'.Д¬itrix Receiver for Mac 12.7 and above, and MacOS High Sierra.ДЇrench Canadian special accent characters do not display correctly when accessing a Windows 7 VDA.ДЄlt+Tab does not switch properly all the time and Alt+Enter does not work in Excel. When launching an application or desktop you may receive error 'System Extension Blocked'.ДЄ new feature introduced to MacOS High Sierra requires user approval to load any newly-installed third-party kernel extensions. Proxy PAC support for MacOS is currently being worked on.

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Upgrade to Receiver for Mac 12.3 which is compatible with this OS.Дelivering a proxy.pac file to clients via NetScaler Session Policies works for Windows devices but now Mac.ДЄt the moment, only Windows devices are supported. This is caused by an upgrade to macOS Sierra. You receive an 'Initialization failed' error. If using a proxy connection, communication over EDT fails. Cursors that employ shadow effects for example are classed as 32-bit cursors and not currently supported by Receiver for Mac. This is a known issue and 32-bit cursors are being investigated as part of the product road maps for Citrix Receiver for Mac. When using HDX 3D Pro, a black box may appear around some custom cursors.

This issue will be fixed under an existing enhancement request. If NetScaler cannot resolve the domain name then users will get an invalid response. The Mac VPN client does not support split DNS so all DNS requests are sent to NetScaler for resolution.

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Windows Mac users connect to NetScale full VPN, they cannot reach external websites. Redirection of this device is not fully supported but there is a method to follow that can be tried to get it working, as explained in the CTX article. Receiver for Mac / Workspace app for Mac:ДЄpplicable Product Versions Affected (if known)Д«loomberg keyboard and finger print scanner not redirecting to Citrix session. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.

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For example if you have an error code or error message, use that to perform a search. There is a search box that you can use if looking for a specific fault. For each issue, known product versions affected are recorded however that does not mean product versions that arenвЂ™t listed are not affected. Links may also expire or change so if you find broken links, please again let me know. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. The page is updated daily with new support articles and information. A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.